Who We Are

WoundHeroes (“we”, “our”, or “us”) is a business and technology advisory company that helps medical facilities build, optimize, and manage advanced woundcare programs in-house. We provide business, technology, and process advisory, connect clients with trusted external partners for nurse training, billing, and compliance, and support the integration of AI and workflow solutions. WoundHeroes is not a healthcare provider, does not deliver medical care, and does not collect or process patient health information (PHI) via this website.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with www.woundheroes.com (“the Site”).

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Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect information that you voluntarily provide to us through forms, such as your name, business email address, phone number, facility or organization name, and any other information you choose to provide. Do not submit any protected health information (PHI), patient names, or medical records through our website forms.

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How We Use Your Information

We use the information we collect to:

- Respond to your inquiries and provide requested information about our services.

- Improve and optimize our website and services.

- Communicate with you about updates, marketing, or administrative matters (you may opt out at any time).

- Screen for potential risk or fraud.

- Comply with applicable laws and regulations.

We do not use your information for direct patient care, medical treatment, or billing. We do not sell or rent your personal information to third parties.

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Sharing Your Information

We may share your personal information with third-party service providers who help us operate our website, such as web hosting, analytics, or communication tools. These providers may include, but are not limited to, Webflow, Google Analytics, and Microsoft Forms. These providers are required to safeguard your information and only use it for specified purposes.

We may also share your information to comply with legal obligations, enforce our site policies, or protect our or others’ rights, property, or safety.

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Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activity on our Site, improve functionality, and analyze traffic. You can control the use of cookies through your browser settings. Our website does not respond to Do Not Track signals.

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Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information submitted through the Site. However, no method of transmission over the Internet or electronic storage is 100% secure.

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Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To do so, please contact us at hello@woundheroes.com. Upon request, we will promptly remove your information from our records, except where retention is required by law or for legitimate business purposes.

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Opt-Out of Marketing

If you receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions included in the message or by contacting us directly.

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International Users

Our services are intended for U.S.-based organizations. If you are located outside the United States, please note that information you provide may be transferred to and processed in the United States.

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Links to Third-Party Sites

Our Site may include links to other websites not operated by WoundHeroes. We are not responsible for the privacy practices or content of those sites.

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Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children.

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Limitations of Liability

WoundHeroes makes no warranties or representations regarding the accuracy or completeness of the Website's content or content linked to external websites. We assume no liability for errors, inaccuracies, or omissions. Use of this Website is entirely at your own risk. To the fullest extent permitted by law, WoundHeroes and its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or reliance upon this Website or its content.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised “Last updated” date.

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Governing Law

These Terms shall be governed by and interpreted according to the laws of the State of Delaware, without regard to its conflicts of law principles.

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Contact Us